Applications

Applications

🌐 Backend — EQuipWebRetail ModeSetting

Chapter 12: Setting — 12.6 Applications (Installer)

The Applications page shows all the apps and modules available for your EQuip system. From here, you can see which apps are installed, check for updates, and manage your system's capabilities.

When to use this: When you need to download or manage POS application installers for your terminals.

Prerequisites

  • No prerequisites

Applications List

📝 General Description

The Applications page serves as a centralized software management hub. It lists all EQuip application modules (POS client, inventory tools, mobile apps, integrations) along with their current versions and available updates. Each module is displayed as a card or list entry with its name, description, version, and installation status.

⚙️ UI Elements

ElementTypeFunction
Module CardsCard / ListEach module displayed with name, version, and status
DownloadButton (per module)Download the installer for the selected module
SearchText InputFilter available modules by name

12.6.1 Available Application Modules

ModuleDescriptionPlatform
WinPowerPOS (EQuipPOS)The main POS terminal application for WindowsWindows Desktop
EQuipWebBackend management portalWeb Browser
Kitchen Display System (KDS)Real-time kitchen order display for F&BWindows / Tablet
Customer DisplaySecond-screen customer-facing displayWindows
Mobile CashierMobile POS for tableside orderingiOS / Android
Membership AppCustomer-facing loyalty app with registration, points, vouchersiOS / Android
Inventory ScannerHandheld barcode scanner app for stock takesAndroid
QR OrderingCustomer-facing QR code online ordering moduleWeb Browser

12.6.2 Module Details

Clicking on a module card reveals additional details:

FieldDescription
Module NameDisplay name of the application
VersionCurrent installed version (e.g., "5.3.4.0")
Latest VersionNewest available version for download
Release DateWhen the latest version was published
ChangelogWhat's new in this version (bug fixes, features)
File SizeDownload size of the installer
Download LinkDirect link to download the installer file
RequirementsSystem requirements (e.g., ".NET 6.0 Runtime", "Windows 10+")

12.6.3 Module Categories

CategoryModules
CoreWinPowerPOS, EQuipWeb — required for basic operations
F&B ExtensionsKDS, QR Ordering, Mobile Cashier — for food & beverage businesses
Customer FacingMembership App, Customer Display — enhance the customer experience
OperationsInventory Scanner — streamline warehouse and stock operations
IntegrationsXero, E-Commerce connectors — connect with external platforms

12.6.4 Integration Modules

Some application modules are integration connectors that require separate licensing and configuration:

IntegrationPurposeRequires
Xero SyncPush sales and payment data to Xero accountingXero subscription + API credentials
E-CommerceSync product catalog with online stores (Shopify, WooCommerce)E-commerce platform account
GrabFood / FoodpandaReceive online food delivery orders at POSDelivery platform merchant account
Payment GatewaysProcess digital payments (Stripe, PayNow, Nets)Payment provider merchant account

[!NOTE] Integration modules may not appear on this page until they are activated for your account. Contact your Edgeworks account manager to enable additional modules.


12.6.5 Update Workflow

1. Navigate to Applications page

![Step 1 — Navigate to Applications page](/images/backend/setting/applications_step1.png)
2. Check for modules with "Update Available" badge

![Step 2 — Check for modules with "Update Available" badge](/images/backend/setting/applications_step2.png)
3. Click Download to get the latest installer

![Step 3 — Click Download to get the latest installer](/images/backend/setting/applications_step3.png)
4. Run the installer on the target machine (POS terminal, server)
5. Restart the application after installation
6. Verify the version number matches the expected update

💡 Example

Scenario: A restaurant chain needs to set up KDS (Kitchen Display System) at a new outlet. The KDS software needs to be downloaded and installed.

Steps:

  1. Navigate to Setting → Applications.

2. Find "Kitchen Display System (KDS)" in the module list. 3. Check the version — latest is 5.3.4.0.

4. Click Download to get the installer.

5. Copy the installer to the kitchen display tablet/PC. 6. Run the installer, follow the setup wizard. 7. Configure the KDS to connect to the outlet's EQuipWeb instance. 8. The KDS starts receiving orders from the linked POS terminals.

[!IMPORTANT] Always coordinate application updates with your IT team. POS client updates should be deployed during off-peak hours to avoid disrupting sales operations. Test the update on one terminal first before rolling out to all.

[!TIP] Keep all modules on the same major version (e.g., all on 5.3.x) to avoid compatibility issues between the POS client and the EQuipWeb backend.


Access & Permissions

RoleViewCreateEditDelete
AdminYesYesYesYes
SupervisorYesYesYesNo
CashierNo backend access

[!NOTE] Exact permissions depend on the Privileges Setup configured for each role. Contact your administrator if you cannot access this page.

Expected Result: Changes are saved successfully and reflected across the system after the next POS sync.


Business Rules

  • Records that are linked to active transactions or other modules cannot be permanently deleted
  • Changes made here will take effect on POS terminals after the next sync
  • Deleted records can be restored from the list using the Show Deleted filter
  • All changes are logged with the user who made them and the timestamp

How to View Installed Applications

  1. Navigate to Setting > Applications from the sidebar menu.
  2. The list shows all installed and available applications/modules for your EQuipWeb instance.
  3. Click on an application name to view its details, version, and configuration.

How to Enable or Disable an Application

  1. Navigate to Setting > Applications.
  2. Find the application you want to enable or disable.
  3. Click the toggle switch or Enable/Disable button next to the application.
  4. Confirm the action when prompted.
  5. Click Save to apply.

Expected Result: The application is enabled or disabled. Some applications may require a system restart or POS sync to take effect.

[!WARNING] Disabling an application may affect dependent features. Check the application description for dependencies before disabling.


FAQ

Q: Why are my setting changes not taking effect on POS? A: Settings need to sync to POS terminals. Check Terminal Status for sync timing, or trigger a manual sync.

Q: Can I revert a setting change? A: Yes. Simply toggle the setting back to its previous value and save. Changes take effect after the next POS sync.

Q: Who should configure these settings? A: Most settings should be configured by an administrator. Pages marked as "IT Admin only" (App Command, Webhook) require technical knowledge.


Troubleshooting

IssuePossible CauseSolution
Setting changes not reflected in POSPOS has not synced since the changeTrigger a manual sync or wait for the next automatic sync
Toggle not savingPage not fully loaded or session expiredRefresh the page and try again. Re-login if needed
Cannot access this settingInsufficient permissionsContact your administrator to check your role privileges
Setting reverts after savingConflicting setting in another moduleCheck related settings pages for overriding configurations
Page shows blank or errorBrowser compatibility issueTry a different browser (Chrome recommended) or clear cache

  • Master Data > Company Setup — company information
  • User Setup > Privileges Setup — permission configuration
  • Master Data > POS Setup — POS terminal settings

Open Questions / Confirmation Needed

[!NOTE] The following items may vary depending on your system version and configuration:

  • Exact permission settings depend on your Privileges Setup configuration
  • Sync timing to POS terminals depends on network conditions and sync schedule
  • Some features may require additional licensing or module activation
  • Field behavior may differ between EQuip versions

If you encounter behavior not described in this manual, contact your system administrator or EQuip support team.

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