Use Hotkey Setup to customize the touchscreen buttons on your POS. Arrange your most popular items as big, colorful buttons so cashiers can tap them quickly instead of searching — perfect for fast-paced environments like cafes and food courts. Hotkeys provide quick-access buttons for products, categories, departments, and collections on the POS screen. The layout is organized into button groups (folders) with child buttons, each customizable with colors, images, and linked references.

When to use this: When you want to customize the touchscreen buttons on your POS terminal.

Prerequisites

• Products or Categories must exist for hotkey assignment

Hotkey List

📝 General Description

The Hotkey list shows all configured hotkey layouts. Each layout is assigned to a specific POS terminal and defines the button grid that cashiers use during sales transactions.

⚙️ Configuration Guide & UI Elements

• 🔴 1. Add New
  • Element Type: Button (Green)
  • Function: Opens the Hotkey Layout Builder to create a new layout.
• 🔴 2. Point of Sale Filter
  • Element Type: Dropdown
  • Function: Filter hotkey layouts by the assigned POS terminal.
• 🔴 3. Filter Icon (🔽)
  • Element Type: Funnel button
  • Function: Opens the advanced filter panel.

📊 Column Descriptions

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Hotkey Layout Builder

Click + Add New or click a Point of Sale link to open the visual layout editor:

Layout Configuration

Button Grid (6×4 Layout)

The hotkey editor displays an interactive 6 rows × 4 columns button grid per page.

• Click an empty cell (+) to create a new button at that position.
• Click an existing button to edit its properties.
• Pagination: Buttons are organized into pages within groups. Use arrows to navigate pages ("Page X of Y").
• Add Page: Adds a new blank page (only when the last page isn't empty).

Button Types

Button Properties

Button Appearance

Color Tab

Image Tab

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How to Edit a hotkey layout.Groups[1].Value.ToUpper()otkey layout

If you need to change any details of an existing hotkey layout, follow these steps:

1. Go to Hotkey Setup and find the hotkey layout you want to change.

2. Click the layout name link to open the edit form. The form looks the same as the "Add New" form, but the fields are already filled in with the current values.

3. Make your changes to any of the fields you need to update.

4. Click Save to apply your changes.

✅ Expected Result: The hotkey is saved and appears on POS after sync.

[!TIP] The edit form is identical to the "Add New" form. The only difference is that all fields are pre-filled with the existing data. Change what you need and click Save.

[!NOTE] Color and Image are mutually exclusive. Saving with the Color tab active clears any uploaded image. Saving with the Image tab active clears the color.

Group Navigation (Folders)

Hotkeys support hierarchical grouping via FOLDER-type buttons:

• Open Group: Select a FOLDER button → click "OPEN GROUP" to drill into its child buttons.
• Close Group: Click the caret-up (↑) button to navigate back to the parent level.
• Breadcrumb Trail: Shown above the grid as > Group1 > SubGroup1.

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Actions

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Access & Permissions

[!NOTE] Exact permissions depend on the Privileges Setup configured for each role. Contact your administrator if you cannot access this page.

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How to Delete a Hotkey

1. Navigate to Hotkey Setup from the sidebar menu.

2. Click the name or code link (blue text) of the record you want to delete. 3. In the edit form, scroll down to the bottom.

4. Click the Delete button (red button). 5. A confirmation dialog appears — click Yes to confirm deletion.

Expected Result: The record is soft-deleted — it is hidden from the active list and POS terminals but can be restored later using the "Show Deleted" filter.

[!WARNING] Records linked to active transactions or other modules cannot be deleted. The system will display an error if deletion is not allowed.

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How to Add a New Hotkey

1. Navigate to Hotkey Setup from the sidebar menu.

2. Click the + Add New button (green button).

3. Fill in the required fields in the form.

4. Fill in any optional fields as needed.

5. Click Save to create the new hotkey.

✅ Expected Result: The new hotkey appears in the list and is available for use across the system.

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FAQ

Q: Why is this payment mode not appearing on the POS? A: Check that the payment mode is marked as Active and assigned to the correct outlet. The POS also needs to sync.

Q: Can I edit a completed sales transaction? A: No. Completed transactions cannot be edited. You can void the transaction and create a new one if correction is needed.

Q: How do I set up a new tax rate without affecting past transactions? A: Create a new GST rate with a future Commence Date. The system will automatically apply the old rate to past transactions and the new rate from the effective date.

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Troubleshooting

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Related Menus

• Product Setup > Product List — products linked to pricing
• Master Data > Outlet Setup — outlet-specific payment modes
• Master Data > POS Setup — POS terminal configuration
• Setting > Feature Setup — enable/disable sales features

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Open Questions / Confirmation Needed

[!NOTE] The following items may vary depending on your system version and configuration:

• Exact permission settings depend on your Privileges Setup configuration
• Sync timing to POS terminals depends on network conditions and sync schedule
• Some features may require additional licensing or module activation
• Field behavior may differ between EQuip versions

If you encounter behavior not described in this manual, contact your system administrator or EQuip support team.