Use Time Window to control when certain menu items are available. For example, breakfast items only from 7am—11am, or happy hour drinks from 5pm—8pm. When a time window is active, only the assigned items will appear on the POS and QR ordering page.

When to use this: When you need to set up time-based menu availability (e.g., breakfast menu 7AM-11AM, lunch menu 11AM-3PM).

Prerequisites

• Menu Builder configured with menu items

Time Window List

📝 General Description

A Time Window defines a recurring schedule (e.g., "Breakfast: Mon-Fri 7:00–11:00 AM"). When assigned to a menu or product, that menu/product is only available on the POS during the defined time period. Outside the time window, the items are hidden from the POS screen.

⚙️ UI Elements

11.3.1 How to Create a Time Window

1. Navigate to Menu Management → Time Window.

2. Click + Add New.

3. Enter the Time Window Name (e.g., "Breakfast Hours", "Happy Hour").

4. Configure the schedule:

• Days: Select which days of the week (Mon, Tue, Wed, Thu, Fri, Sat, Sun).
• Start Time: When the window opens (e.g., 07:00).
• End Time: When the window closes (e.g., 11:00).

5. Click Save.

Expected Result: The time window is saved and controls menu availability.

Form Fields

11.3.2 How to Edit a Time Window

1. Click on the Time Window Name in the list.

2. Modify the days, start time, or end time. 3. Click Save.

4. Changes apply immediately — connected menus/products follow the updated schedule.

11.3.3 How to Delete a Time Window

1. Open the time window edit form.

2. Click Delete.

3. Any menus or products linked to this time window will become always available (no time restriction).

11.3.4 Common Time Windows

11.3.5 How Time Windows Work with Menus

POS Terminal checks current day + time
    ↓
Matches against assigned time window
    ↓
If within window → Product/menu page is SHOWN
If outside window → Product/menu page is HIDDEN

Time windows can be assigned to:

• Menu Pages in the Menu Builder (Section 11.1) — entire pages appear/disappear.
• Individual Products — specific items are only orderable during the window.
• Menu Setup (Section 10.1) — QR ordering menus follow the schedule.

💡 Example

Scenario: A café serves breakfast (7AM–11AM) and lunch (11AM–3PM) with different menus.

Setup:

1. Create Time Window: "Breakfast" — Mon–Sun, 07:00–11:00.
2. Create Time Window: "Lunch" — Mon–Sun, 11:00–15:00.
3. In Menu Builder: Assign the "Breakfast" page to the Breakfast time window.
4. Assign the "Lunch" page to the Lunch time window.
5. An "All Day" page has no time window — always visible.
6. Result: At 9 AM, cashiers see Breakfast + All Day items. At noon, they see Lunch + All Day items.

[!TIP] For F&B operations with distinct dayparts, time windows are essential. They prevent cashiers from accidentally ordering items that the kitchen isn't serving during that period.

[!NOTE] Time windows use the POS terminal's local clock. Ensure all terminals have the correct time set, or menu availability will be inconsistent.

Access & Permissions

[!NOTE] Exact permissions depend on the Privileges Setup configured for each role. Contact your administrator if you cannot access this page.

Business Rules

• Records that are linked to active transactions or other modules cannot be permanently deleted
• Changes made here will take effect on POS terminals after the next sync
• Deleted records can be restored from the list using the Show Deleted filter
• All changes are logged with the user who made them and the timestamp

How to Add a New Time Window

1. Navigate to Time Window from the sidebar menu.

2. Click the + Add New button (green button).

3. Fill in the required fields in the form.

4. Fill in any optional fields as needed.

5. Click Save to create the new time window.

✅ Expected Result: The new time window appears in the list and is available for use across the system.

How to Edit a Time Window

1. Navigate to Time Window from the sidebar menu.

2. Click on the name or code link (blue text) of the record you want to edit.

3. The edit form opens with all current values pre-filled. Modify the fields as needed.

4. Click Save to apply your changes.

✅ Expected Result: The time window is updated and changes take effect immediately.

How to Delete a Time Window

1. Navigate to Time Window from the sidebar menu.

2. Click on the name or code link (blue text) of the record you want to delete.

3. In the edit form, scroll down to the bottom.

4. Click the Delete button (red button).
5. A confirmation dialog appears — click Yes to confirm.

✅ Expected Result: The time window is soft-deleted — hidden from active lists and POS but can be restored later.

[!WARNING] Records linked to active transactions or other modules cannot be deleted. The system will display an error if deletion is not allowed.

FAQ

Q: Can I reorder menu items? A: Yes. Use the drag-and-drop feature in Menu Builder to reorder items within categories.

Q: Why is a product not appearing in the menu? A: Verify the product is active, assigned to the correct category, and the category is included in the menu configuration.

Troubleshooting

Related Menus

• Product Setup > Product List — product source for menus
• QR Ordering > Menu Setup — QR ordering menu link
• Product Setup > Category Setup — category-based menu grouping

Open Questions / Confirmation Needed

[!NOTE] The following items may vary depending on your system version and configuration:

• Exact permission settings depend on your Privileges Setup configuration
• Sync timing to POS terminals depends on network conditions and sync schedule
• Some features may require additional licensing or module activation
• Field behavior may differ between EQuip versions

If you encounter behavior not described in this manual, contact your system administrator or EQuip support team.