Use GST Setup to configure your tax rates. Whether it's GST in Singapore, VAT in other countries, or service charge — set the rate once here, and it will be applied automatically to your products at the POS. Each record defines a tax percentage and its commence date — when that rate officially takes effect. Products and surcharges reference these tax rates for automatic tax calculation at POS.

When to use this: When you need to create or manage tax rates for different product categories (e.g., standard rate, zero-rated, exempt).

Prerequisites

• No prerequisites — GST rates are foundational setup

GST Rate List

📝 General Description

The list shows all configured tax rates with their effective dates. In the screenshot above, you can see two GST rates: 9% (effective 01 Jan 2023) and 11% (effective 01 Apr 2025). The system automatically uses the rate with the most recent commence date for new transactions.

⚙️ Configuration Guide & UI Elements

• 🔴 1. Add New
  • Element Type: Button (Green)
  • Function: Opens the form to add a new GST rate.
• 🔴 2. Search Bar
  • Element Type: Input Field (Search in GST Rate)
  • Function: Filters the list by rate percentage.
• 🔴 3. Filter Icon (🔽)
  • Element Type: Funnel button
  • Function: Opens the advanced filter panel with "Show Deleted" checkbox.

📊 Column Descriptions

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Add / Edit GST Rate

Click + Add New or click a GST Rate link to open the form:

💡 Example

Scenario: Singapore's GST increased from 8% to 9% on 1 Jan 2024.

1. Before the change: GST Rate = 8, Commence Date = 01 Jan 2023.
2. After the increase: Add a new record — GST Rate = 9, Commence Date = 01 Jan 2024.
3. The system will automatically use 8% for transactions before 1 Jan 2024 and 9% for transactions on or after that date.

🔗 How GST Connects to Products

Each product in Product Setup has a GSTRule field that determines tax behavior:

[!IMPORTANT] When you change the GST rate here, it affects all products with INC-GST or EXC-GST rules. Always create a new rate record with the correct commence date rather than editing the existing one — this preserves the historical rate for past transaction reporting.

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How to Add a GST Rate

1. Navigate to Sales Setup > GST Setup and click + Add New.

2. Enter the GST percentage and select the commence date.

3. Click Save to apply.

Expected Result: The new GST rate is saved and will automatically apply to products from the commence date.

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Actions

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Access & Permissions

[!NOTE] Exact permissions depend on the Privileges Setup configured for each role. Contact your administrator if you cannot access this page.

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How to Delete a GST

1. Navigate to GST Setup from the sidebar menu.

2. Click the name or code link (blue text) of the record you want to delete. 3. In the edit form, scroll down to the bottom.

4. Click the Delete button (red button). 5. A confirmation dialog appears — click Yes to confirm deletion.

Expected Result: The record is soft-deleted — it is hidden from the active list and POS terminals but can be restored later using the "Show Deleted" filter.

[!WARNING] Records linked to active transactions or other modules cannot be deleted. The system will display an error if deletion is not allowed.

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How to Edit a GST

1. Navigate to GST Setup from the sidebar menu.

2. Click on the name or code link (blue text) of the record you want to edit.

3. The edit form opens with all current values pre-filled. Modify the fields as needed.

4. Click Save to apply your changes.

✅ Expected Result: The gst is updated and changes take effect immediately.

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FAQ

Q: Why is this payment mode not appearing on the POS? A: Check that the payment mode is marked as Active and assigned to the correct outlet. The POS also needs to sync.

Q: Can I edit a completed sales transaction? A: No. Completed transactions cannot be edited. You can void the transaction and create a new one if correction is needed.

Q: How do I set up a new tax rate without affecting past transactions? A: Create a new GST rate with a future Commence Date. The system will automatically apply the old rate to past transactions and the new rate from the effective date.

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Troubleshooting

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Related Menus

• Product Setup > Product List — products linked to pricing
• Master Data > Outlet Setup — outlet-specific payment modes
• Master Data > POS Setup — POS terminal configuration
• Setting > Feature Setup — enable/disable sales features

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Open Questions / Confirmation Needed

[!NOTE] The following items may vary depending on your system version and configuration:

• Exact permission settings depend on your Privileges Setup configuration
• Sync timing to POS terminals depends on network conditions and sync schedule
• Some features may require additional licensing or module activation
• Field behavior may differ between EQuip versions

If you encounter behavior not described in this manual, contact your system administrator or EQuip support team.