Chapter 1: Getting Started — 1.3 Profile & Account
Use Account to manage and configure this feature in your EQuipWeb system.
The Profile section is accessed from the top-right corner of any EQuipWeb page. It provides quick access to your account settings, cross-module navigation, and logout.
When to use this: When you need to update your own account details, change your password, or view your login information.

Click the user profile block in the top-right corner (showing your role name and username) to open a dropdown menu with four options.
| # | Menu Item | Icon | Description |
|---|---|---|---|
| 1 | Profile | 👤 | Opens your user profile page where you can view and update your account details. |
| 2 | Report Portal | 📊 | Navigates to the EQuip Report module. Opens in the same tab. |
| 3 | Inventory Portal | 📦 | Navigates to the EQuip Inventory module. Opens in the same tab. |
| 4 | Logout | 🔓 | Logs you out of EQuipWeb and returns to the login page. |
Use Account to manage and configure this feature in your EQuipWeb system.
Click Profile from the dropdown to open the profile page.

The page header displays your role name (e.g., "System Admin") and username below it. The "User Info" card shows your account details in read-only mode by default.
| Field | Type | Editable | Description |
|---|---|---|---|
| Text | ❌ No | Your registered email address (set by admin via User Setup). | |
| Name | Text | ✅ Yes | Your display name shown across the system (e.g., in reports, audit logs). |
| Description | Textarea | ✅ Yes | Optional notes or description about the user account. |
| Assigned to Outlet | Text | ❌ No | Which outlet(s) you have access to. Set by admin. |
| Role | Text | ❌ No | Your assigned role (e.g., "System Admin", "Store Manager"). Set by admin. |
Use Account to manage and configure this feature in your EQuipWeb system.
Click the ✏️ Edit button (top-right corner of the User Info card) to switch to edit mode. The editable fields (Name, Description) become input fields. A "Change Password" button also appears on the right side.

| Field | In Edit Mode |
|---|---|
| Read-only (still plain text — cannot be changed here). | |
| Name | Editable text input field. |
| Description | Editable textarea. |
| Assigned to Outlet | Read-only (set by admin). |
| Role | Read-only (set by admin). |
| Button | Color | Action |
|---|---|---|
| Cancel | 🟠 Orange | Discards changes and returns to view mode. |
| Save | 🔵 Blue | Saves changes to your profile. |
Use Account to manage and configure this feature in your EQuipWeb system.
The password change function is accessible from the Profile page in edit mode. Click the "+ Change Password" button on the right side panel.

2. Click the ✏️ Edit button to enter edit mode.
3. Click "+ Change Password" on the right side panel.
4. Enter your Existing Password — this verifies you are the account owner.
5. Click "Confirm existing password" button to verify.
6. If verified, enter your New Password and Confirm Password.
7. Click Save.
Expected Result: Your profile changes are saved.

| Rule | Description |
|---|---|
| Minimum Length | At least 8 characters (configurable by admin) |
| Complexity | May require uppercase, lowercase, numbers, and/or special characters |
| History | Some systems prevent reusing your last N passwords |
| Expiry | Password may need to be changed every N days (configurable) |
[!IMPORTANT] After changing your password, your current session remains active. However, you will need to use the new password the next time you log in. If you change your password on the web, make sure to update it on any mobile POS apps that auto-login with saved credentials.
Use Account to manage and configure this feature in your EQuipWeb system.
The Profile dropdown also provides shortcuts to the other two EQuip portals:
Navigates to the EQuip Report module where you can access:
Navigates to the EQuip Inventory module where you can access:
[!NOTE] Access to Report Portal and Inventory Portal depends on your user role and privileges. If a menu item appears grayed out or is missing, contact your administrator to request access.
Use Account to manage and configure this feature in your EQuipWeb system.
Click Logout from the profile dropdown to end your session.

[!WARNING] Always log out when you are done, especially on shared computers. Leaving your session open on a shared device could allow unauthorized access to your account.
Use Account to manage and configure this feature in your EQuipWeb system.
| Role | View | Create | Edit | Delete |
|---|---|---|---|---|
| Admin | Yes | Yes | Yes | Yes |
| Supervisor | Yes | Yes | Yes | No |
| Cashier | No backend access | — | — | — |
[!NOTE] Exact permissions depend on the Privileges Setup configured for each role. Contact your administrator if you cannot access this page.
Use Account to manage and configure this feature in your EQuipWeb system.
Q: I forgot my password — how do I reset it? A: Contact your system administrator to reset your password from User Setup > User List.
Q: Why can't I see all menus in the sidebar? A: Your role may not have permissions for all modules. Contact your administrator to check your assigned privileges.
Use Account to manage and configure this feature in your EQuipWeb system.
| Issue | Possible Cause | Solution |
|---|---|---|
| Cannot save the record | Required fields are empty or invalid | Check all fields marked with * and fill in valid data |
| Record not appearing in POS | POS terminal has not synced yet | Wait for the next sync cycle or manually trigger sync from Terminal Status |
| Cannot delete the record | Record is being used by other modules | Check if the record is linked to active transactions, products, or other settings |
| Changes not taking effect | Browser cache showing old data | Refresh the page (Ctrl+F5) or clear browser cache |
| "Duplicate" error on save | A record with the same name/code already exists | Search the list (including deleted records) for duplicates |
| Page not loading | Session expired or network issue | Log out and log back in. Check your internet connection |
Use Account to manage and configure this feature in your EQuipWeb system.
Use Account to manage and configure this feature in your EQuipWeb system.
[!NOTE] The following items may vary depending on your system version and configuration:
- Exact permission settings depend on your Privileges Setup configuration
- Sync timing to POS terminals depends on network conditions and sync schedule
- Some features may require additional licensing or module activation
- Field behavior may differ between EQuip versions
If you encounter behavior not described in this manual, contact your system administrator or EQuip support team.